Returns & Exchanges

Severin Films is committed to providing high-quality media and collectibles; if you are unsatisfied with your order, we accept returns on unopened or defective items within 30 days of delivery. Please note that limited edition items and those with damaged shrink-wrap may be subject to specific restocking conditions.

1

Initiate Your Request

Contact our support team with your order number and a brief explanation of the return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring that all discs, booklets, and slipcovers are included and protected from transit damage.

3

Ship the Item

Affix the provided return label or use a tracked shipping method to send the package back to our distribution center for inspection.

4

Receive Refund or Exchange

Once our team verifies the condition of the returned physical media, we will process your full refund or ship out a replacement unit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing